A gift voucher and a promotional discount solve different problems. A gift lets someone buy value for another person; a promotion changes the price under defined conditions. Keep that distinction clear when setting up the offer.
Describe what the recipient receives
Explain the value or eligible offer and the route to redemption. Make restrictions visible before purchase or use. A voucher should not imply a confirmed course date or reserved capacity unless a booking has actually been made.
Check the wording against the school's terms and requirements. Avoid treating a promotional rule as a substitute for the rules that apply to the sale of a gift voucher.
Configure and test the limits
TIDEFORCE supports voucher usage controls and minimum cart value. Review total usage limits for non-personal vouchers, and test both an eligible and an ineligible basket. The customer should receive understandable feedback when the voucher cannot be applied.
Use the same care when creating a voucher for a specific customer. Confirm value, currency, usage rules and delivery details before sending it. Creating a voucher is separate from proving that its email was delivered or that the guest redeemed it.
Keep the booking connection visible
When a voucher is used, staff need to understand the resulting booking and payment state. Do not maintain an unrelated side list as the only record of redemption. Check exceptions through the supported workflow.
Customer tiers can provide relationship context, but they do not automatically create tier discounts or campaigns. A voucher campaign still needs an explicit offer, suitable recipients and an appropriate basis for communication.
See the voucher controls update for the settings and booking and commerce for the customer flow.
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