Guest access & check-in

Book. Check in. Hit the water.

Looking forward to a session should not require a password. Your guests book directly, open their account with a magic link and check in at the center with the QR code from their email.

Visualization of a guest with a booking QR code beside a tablet check-in terminal at a watersports center

Quick scan

  • Book without a password
  • QR check-in at the center
  • Schedule and reports within reach

From the first click to the next session: TIDEFORCE connects booking, email and arrival in one simple guest journey. Your school stays the direct point of contact, under its own brand.

A great day starts simply.

Choose a lesson, complete the booking, receive the confirmation. Your guest can look forward to the experience without creating a password first. Explore the journey from checkout to arrival.

Your guest journeyExplore the four steps
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The excitement starts with booking.

Your guest chooses their experience and completes the booking. Creating a password is not part of the process.

No password needed
Your booking

Wingfoil lesson

Mia · 1 person

Friday, October 209:00–11:00
No password needed
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Show the QR code. Welcome to the center.

The QR code arrives in the booking confirmation email. At the check-in terminal, your guest scans the code and checks themselves in. Access to the booked experience is already at hand when they arrive.

Your check-in card, always at hand

Guests can share or download their personal profile card with its QR code. They can also add their check-in card to Apple Wallet or Google Wallet and bring it up easily on their next visit.

A familiar place to start

A tablet at reception becomes the check-in terminal. Guests can also review their bookings, check their next schedule and open their shared session reports there.

More time for a proper welcome

There is no need to search through the inbox together to find the booking. Your guest brings the right QR code. Your team has more room for questions about the session, the equipment and getting started at the spot.

A personal magic link in the email takes the guest into their account. They can find the information for their stay without entering a password, including after check-in.

What have I booked?

Their own bookings stay within reach. Guests can review dates and booking details themselves instead of calling the center for every question.

What is happening next?

The next published schedule shows what is coming up. Guest access connects to your school’s day-to-day planning.

What did I learn in the session?

Session reports shared by the instructor give the guest access to their feedback and progress again. The session stays with them after the day on the water.

The account is there. The password is optional.

TIDEFORCE creates the customer account in the background. The booking and future history have a place to belong, while the guest continues without an extra registration step.

No guest has to set a password

Booking, viewing bookings, joining a lesson and checking in at the center work without a password chosen by the guest. The magic link and QR code provide the appropriate access paths.

Every guest can use a regular login

Guests who prefer it can set a password and access their profile through the regular login. The way they access their account remains their choice.

A booking that follows through to the spot.

The checkout takes the booking. The Email Studio sends its confirmation. Check-in welcomes the guest at the center; planning and reports accompany their sessions. Your team continues with the same customer history.

We align guest access and terminal setup with your reception and workflows. In the demo, we walk through the journey together, from both your guests’ and your team’s perspective.

Frequently asked questions

01

Does a guest need to create an account before booking?

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No. Guests can book without registering first or setting a password. TIDEFORCE creates the associated customer account in the background to keep bookings and history connected.

02

How does a guest return to their bookings later?

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The personal magic link from the email opens their account without a password. They can find their bookings, the published schedule and the session reports shared with them.

03

Where does the check-in QR code come from?

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It is included in the booking confirmation email. The guest scans this code at the center’s configured check-in terminal to check in.

04

Can I save my check-in card in a wallet?

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Yes. The check-in card can be added to Apple Wallet or Google Wallet. The personal profile card can also be downloaded or shared through your device.

05

Can a guest still use a password?

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Yes. They can choose to set a password and use it to log in to their profile. It is not required for booking, participation or the check-in journey described here.

06

What can a guest view at the terminal?

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Their bookings, the next published schedule and their shared session reports. The key information is accessible right at the center.

07

Is this the same as the time tracking terminal?

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They are two different workflows: guests use the QR code from their booking confirmation to check in. Employees use their employee code at the clock-in terminal to record working hours. Learn more about Time Tracking.

Next step

Let your guests arrive looking forward to the day.

See booking, magic links and QR check-in as one connected journey for your school.

Experience the guest journey →Explore the platform
Kilian Kirchberger, Founder and CEO of TIDEFORCE
We map your real school day first, then show only where TIDEFORCE actually fits.
Kilian KirchbergerFounder & CEO