Services and products
Booking & Checkout
Let guests book lessons, rentals and other services, then buy products in the same cart.
The TIDEFORCE modules
The right modules for your whole school.
Connect Booking & Checkout, Shop & E-Commerce and Customer Experience & App. The modules behind them support your school’s planning, equipment, team and invoicing.
Three starting points
Where would you like to start?
Start with what your guests want to do: book a service, buy a product or make the most of their stay. Then explore the tools your team uses behind the scenes.
Booking & Checkout Let guests book lessons, rentals and accommodation, with products in the same cart.Shop & E-Commerce Sell merchandise, new equipment and individual used items.Customer Experience & App Support guests during their stay with a personal plan, information and feedback after the session.
Module overview
What does your team need to do?
Explore four areas of your school’s operations. Each card introduces a module; follow the link to see how it works, with screenshots from the product.
Sales & Invoicing
Connect service bookings, product sales, pricing, payments and invoices.
New · additional booking channels
AI booking journeys
We are planning new entry points through ChatGPT, Claude and Gemini: from a suitable offer to your checkout, with booking in the conversation as a further goal. Your school keeps control of its offers and customer relationships.
Equipment and merchandise
Shop & E-Commerce
List merchandise, new stock and individual used items for sale. Customers can buy products and book services in the same checkout.
Rates and availability
Pricing & Capacity
Set rates, seasons and booking limits for the services you offer.
Stripe & Paystack
Payments
Connect online payments to bookings and sales: Stripe in Europe, Paystack in South Africa. Available payment methods and in-person options depend on your location.
Create invoices
Invoicing
Review recipients, line items and taxes in Invoice Studio. Create invoices and set up recurring workflows.
Referrals and commissions
Partner Bookings
Manage partner access, referred bookings and commissions, with consolidated billing for each partner.
Voucher management
Vouchers
Manage gift and discount vouchers, including expiry dates, redemptions and remaining balances.
Planning & Equipment
Plan sessions, staff, equipment and stays. Manage the stock your school depends on.
Lesson planning
Whiteboard
Plan specific sessions and groups. Assign participants and instructors, then adjust the day as needed.
Team & capacity planning
Calendar
See team availability, bookings and capacity by day, week and month. Plan individual groups on the Whiteboard.
Rental Board & Resource Planner
Rentals
Manage equipment handovers and returns on the Rental Board. The Resource Planner shows when each item is available.
Accommodation Management & Scheduler
Accommodation, camping & storage
Manage rooms, beds, campsites and storage. Plan their occupancy in the scheduler.
Items and individual units
Inventory & Stock
Manage products and individual equipment items, including their condition and location. Equipment Insights helps you understand how they are used.
Event management
Events
Create events with dates and slots, set capacity and assign instructors.
Customers & Communication
Support customers throughout their stay and keep their history and communication together for your team.
Before, during and after each session
Customer Experience & App
Help guests prepare, follow their daily plan and give feedback. The optional app brings everything together in one place.
Book without a password. Check in with a QR code.
Guest access & check-in
Allow booking without prior registration, access by magic link and QR check-in at the centre.
Customer management
Users & CRM
Open customer profiles with bookings, payments and history. Customer 360 brings together the available guest context.
Your local guide
Guidebook
Share your school’s local tips, activities and recommendations. The guide complements the personal session plan.
Templates, reminders & tracking
Email Studio
Customize ready-made confirmation emails, manage reminders and track delivery. Sent messages are also saved in each customer’s profile.
Team & Business Insights
Record working time, prepare staff payments and understand how your school is performing.
Employee working hours
Time Tracking
Record clock-ins, breaks and clock-outs. Team reports bring these records together to help you review work and prepare staff payments.
Understand your business
Analytics
Review bookings, revenue and operational trends. Customer 360 gives you a closer look at each customer’s history.
Support for your website and launch.
Website modernisation, Website Sync and support with setup and data imports complement the platform. We agree the right scope with you.
Which modules fit your school?
Show us how you work today. We’ll walk through your workflows and show how the relevant modules work together.