This overview explains responsibilities and the relevant contractual documents when using TIDEFORCE. It does not replace an individually agreed contract or your school’s booking terms.
TIDEFORCE as software provider
TIDEFORCE UG (haftungsbeschränkt) supplies software for schools and their booking and operational processes. Company information is available in our legal notice. Using the software does not make TIDEFORCE the organiser of a sports course or the equipment rental provider.
Bookings with a school
Your contract for a course, rental, accommodation or goods is with the provider named in the offer. Its terms govern the service, price, payment, cancellation, changes and any applicable statutory withdrawal right. These terms must be available before an order requiring payment. Contact your school with questions or to exercise your rights. Statutory withdrawal rights depend on the specific service; leisure activities on a specified date may fall within a statutory exception. This does not create a general exclusion for all offers.
Software agreements for schools
Scope, fees, term, support and agreed service conditions are defined by the accepted proposal or order form and the general terms incorporated in it. The version actually agreed applies. Website text and product descriptions do not create differing individual commitments. Your contractual documents are provided during contracting and on request.
Processing on behalf of schools
Before TIDEFORCE processes personal data on a school’s behalf, the parties agree a DPA under Article 28 GDPR with the required annexes. DPA V0.3 covers processing scope, providers and international transfers, deletion rules and technical and organisational measures. New purposes, modules or subprocessors must be covered by the agreed scope or added through the required procedure. A DPA replaces neither the school’s privacy notice nor necessary individual consent. Further details appear in our app privacy notice.
Data portability and contract end
Export, assistance with switching providers, transition and retrieval periods and subsequent deletion follow the agreed terms and DPA. Statutory rights, including applicable switching rights under the EU Data Act, remain unaffected. Contact the TIDEFORCE representative named in your contract in good time to plan an export or switch.
Questions and statutory rights
For questions about your TIDEFORCE software agreement, contact info@tideforce.de. For a school booking, contact the relevant provider. This overview contains no blanket disclaimer of liability and does not restrict mandatory statutory rights.