This article uses four familiar areas to explain a school workflow. They are a way to follow the guest experience, not four subscription tiers or an exhaustive list of today's product modules.
Services: what the guest books
Courses, rentals, tours, camps and relevant extras can be structured as bookable offers. Your school decides what is included, which dates and capacities apply and what costs extra. A clear offer prevents the front desk from having to explain an ambiguous package after payment.
Accommodation can be part of an offer, but room management and external availability must be checked separately. See the booking and commerce workflow for the customer-facing steps.
Guidebook: what helps the guest prepare
Meeting points, spot information, packing advice and local recommendations give guests useful context. A recommendation for a restaurant or partner is informational; it does not automatically reserve a table or book a third-party activity. Weather and webcam sources depend on supported integrations and their availability.
Shop: products the school chooses to sell
The shop can include retail stock and suitable used equipment linked to inventory. Staff review condition, price and availability before publishing. A connection to equipment history helps the decision; it does not certify condition or automatically launch a sales campaign.
If you recommend the exact board a student used, verify the individual usage record. A board assigned to a group is not enough evidence on its own.
Operations: how the offer is delivered
The team plans groups, instructors and equipment on the Whiteboard, records attendance and completes session reports. Those records support billing and pay preparation. The team still checks the plan, confirms invoices and approves compensation.
Imagine a wingfoil guest: they book a lesson, read the meeting instructions, attend a planned session and later ask about buying equipment. Each area contributes at the appropriate moment. For the current full structure, use the product overview; it also covers customers, analytics, setup and optional website services.
How does this work at your school?
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